Transparent Policies
Clear terms for orders, returns, and customer responsibilities.
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Terms &Conditions
Last updated: February 24, 2026. These terms define the rules for using SellPark services, placing orders, and interacting with our platform.
Safe Transactions
Secure payment and fraud checks for customer protection.
Delivery Standards
Estimated shipping timelines with tracking and support options.
Platform Terms Overview
1. Account And Eligibility
- You must provide accurate account information and keep login credentials secure.
- You are responsible for all activities performed through your account.
- Unique Dokan may suspend accounts that violate platform policies or legal requirements.
2. Orders And Payments
- All orders are subject to product availability, payment verification, and approval.
- Displayed prices may change without prior notice due to promotions or stock updates.
- Payment failures, suspected fraud, or incomplete details can lead to order cancellation.
3. Shipping And Delivery
- Estimated delivery dates are provided for guidance and may vary by location and courier.
- Customers must provide valid shipping details to avoid delays or failed delivery attempts.
- Risk of loss transfers after confirmed delivery to the address provided at checkout.
4. Returns And Refunds
- Return requests must meet product category conditions and applicable return window.
- Refunds are processed to the original payment method after return verification.
- Shipping fees or handling charges may be non-refundable unless required by law.
5. Prohibited Use
- You may not misuse the platform for unlawful, fraudulent, or abusive activity.
- Automated scraping, unauthorized access, and policy circumvention are prohibited.
- Violations may result in account restrictions, legal action, or permanent suspension.